Privacy Policy
1. Introduction
At TicketLix ("we," "our," or "us"), accessible via ticketlix.com, protecting visitor privacy is fundamental to our core values. This Privacy Policy outlines the types of information we gather, how it is processed, and how we safeguard user security when utilizing our ticket aggregation and price comparison platform.
2. Information We Collect
Because TicketLix acts primarily as an information search engine and price comparison tool, we process minimal personal identification data:
- Automated Usage Data: IP addresses, browser specifications, operating system details, device type, referral URLs, pages viewed, and access timestamps.
- User Submissions: Information provided voluntarily when submitting our contact form, subscribing to updates, or reporting pricing discrepancies (e.g., name, email address, inquiry context).
- Preference Data: Currency settings (EUR, USD, GBP) and preferred display language stored in session or local storage cookies.
3. Affiliate Disclosure & Links to Third Parties
TicketLix participates in affiliate marketing networks (including Partnerize, Impact, and CJ Affiliate). When clicking on ticket links to external merchant platforms, an outgoing affiliate link tracking parameter is attached.
These affiliate networks may use cookies or device identifiers to attribute sales transactions back to TicketLix. Please note that third-party ticket sellers maintain independent privacy policies, terms of service, and tracking parameters over which TicketLix exercises no control.
4. How We Use Collected Data
Information gathered on TicketLix is applied strictly to maintain site performance and optimize user experience:
- To display appropriate event pricing based on dynamic exchange rates and location preferences.
- To respond efficiently to customer support tickets or partnership requests.
- To evaluate technical website performance, identify bugs, and improve page loading performance.
- To comply with regulatory obligations under applicable privacy directives (including GDPR and CCPA).
5. Cookies & Tracking Technologies
TicketLix utilizes essential, preference, and analytical cookies to provide basic web functionality:
- Essential Cookies: Critical for navigation, mobile menu rendering, and structural integrity.
- Preference Cookies: Remember chosen currency settings and site language selection.
- Analytics & Tracking Cookies: Help measure traffic volume, outbound affiliate button clicks, and popular event categories via aggregated, anonymized metrics.
Visitors retain complete control over cookies through browser configuration settings. Disabling cookies will not restrict general page browsing on TicketLix.
6. Data Sharing & Third-Party Vendors
TicketLix does not sell, rent, or trade personal visitor details to third parties. Anonymized usage data may be handled by trusted web service providers (such as hosting networks, CDN services, and analytics providers) bound strictly by confidentiality agreements.
7. Data Rights (GDPR & CCPA)
Depending on geographical location, users maintain specific statutory privacy rights regarding personal data:
- The right to request access to or copies of collected data.
- The right to request rectification or complete deletion of submitted contact details.
- The right to restrict or object to automated web data processing.
To exercise any of these rights, contact our legal compliance team at privacy@ticketlix.com.
8. Updates to This Policy
We reserve the right to modify this Privacy Policy as site features or legal guidelines evolve. Revisions will be published directly on this page alongside an updated revision date.
9. Contact Us
For questions or comments regarding our privacy practices, contact us at:
TicketLix Support Team
Email: support@ticketlix.com
Website: ticketlix.com/contact