Terms & Conditions

Last updated: September 2026

1. Acceptance of Terms

By accessing or using TicketLix (accessible at ticketlix.com), you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must refrain from using this website.

Important Notice: TicketLix operates strictly as an independent ticket search aggregator and comparison tool. We do not issue, sell, handle, or fulfill ticket orders. All purchases occur on third-party marketplace platforms.

2. Nature of Service & Affiliate Disclosure

TicketLix aggregates real-time event listings, availability, and pricing from secondary ticket marketplaces (such as StubHub, viagogo, Ticketmaster, and SeatGeek). When you click an event link on TicketLix, you are redirected to the selected ticket seller's website to complete your transaction.

TicketLix earns affiliate commissions from qualifying ticket purchases completed via outbound referral links on our site. These affiliate relationship structures do not increase ticket pricing for users.

3. Ticket Availability, Pricing & Exchange Rates

Because pricing and ticket quantities fluctuate continuously in secondary marketplaces:

Prices displayed on TicketLix are estimates provided dynamically by external APIs and listing feeds.
Final prices, currency conversions, seat location guarantees, service fees, and shipping costs are confirmed solely on the merchant checkout page.
TicketLix cannot guarantee that listed price quotes or seating availability remain live at the exact moment of your redirection.

4. Refunds, Cancellations & Order Disputes

TicketLix does not process payment transactions or maintain customer order histories. Consequently:

We cannot issue refunds, cancel ticket orders, or modify delivery options.
All inquiries regarding ticket validity, rescheduled matches, postponed concerts, or order status must be addressed directly to the customer support team of the merchant where the purchase was completed.

5. Intellectual Property Rights

The content, site design, structural layout, code blocks, graphics, and brand assets (including the TicketLix logo) are protected by trademark and intellectual property rights. Event logos, team crests, venue photos, and performer names referenced on this site belong to their respective copyright holders and are utilized solely for identification and event comparison purposes.

6. Prohibited Activities

When interacting with TicketLix, users agree not to:

Scrape, extract, or mine pricing data using automated scripts, bots, or web crawlers without explicit written permission.
Attempt to bypass security features, overload infrastructure, or interfere with page rendering.
Reproduce or redistribute comparison tables, event feeds, or affiliate tracking layouts for commercial distribution.

7. Limitation of Liability

To the maximum extent permitted by applicable law, TicketLix, its founders, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

Inaccuracies, errors, or delays in pricing or event schedule details.
Purchase disputes, cancelled events, fraudulent tickets, or non-delivery by third-party secondary sellers.
Temporary downtime or technical outages affecting site accessibility.

8. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any dispute arising in connection with the use of TicketLix shall be subject to the exclusive jurisdiction of the competent courts.

9. Contact Information

If you have any questions or require clarification regarding our Terms & Conditions, please reach out via email:

TicketLix Legal Team
Email: support@ticketlix.com
Website: ticketlix.com/contact